The shortage of job coaches is a major problem for Jobcentres
Due to a lack of work coaches in its Jobcentres, the Department for Work and Pensions has reduced the amount of support that it provides universal credit claimants. The National Audit Office (NAO), in a report, found that DWP employed on average 2,100 fewer coaches than the estimated number of work coaches needed for the […]
Employers are embracing responsible pensions but only a fraction make it their default.
According to Scottish Widows, more than two-thirds of UK employers offer responsible invested company pensions, but only 44% have made it the default option. Employees must switch to a responsible investment if they wish for their pensions to be invested. Responsibly Investment Pensions Report found that employees are not aware of their options for changing […]
Employees in healthcare want better benefits, but “investment is low”
Nearly nine out of ten (87%) healthcare workers want their employer invest more in employee benefit this year. According to Zest, only 18 percent of healthcare companies plan to increase their investment. This makes the sector the least likely. According to the study, 81 percent want more financial assistance at work. This compares with a […]
Is AI Voice Cloning The Next Frontier In Personalized Marketing
Imagine a world where the spokesperson of your favorite brand speaks directly to you with a voice which is familiar. Imagine extending that familiarity to millions of interactions. AI voice cloning has both a potential benefit and a downside. It’s not just a tech fad; the AI voice cloning fuss is a sign that we […]
Top 5 Customer Onboarding Mistakes and How to Correct Them
Customer Onboarding is an integral part of sales and client service. Customer feedback is a key component of product marketing. It involves the customer’s experience throughout service delivery. Your customers will be inspired by a flawless onboarding process, which can build trust and reliability. This creates a solid foundation for a long-term client relationship, and […]
Salford researchers help protect NHS victims from bullying
Researchers at the University of Salford have called for immediate action to protect those who are victims of systemic abuse in the NHS. This follows their evaluation of the programme designed to restore employee trust and protect whistleblowers. The University’s research evaluates The Healing Process, and provides actionable solutions to senior leaders in the NHS […]
Transparency is at the core of business and cultural transformation
By Fred Patitucci Chief People & Culture officer Aligning culture and strategy in today’s fast-changing business environment is not only beneficial, but essential. In this process, creating a safe space for honest and open conversations is crucial. It fosters trust, accountability and a shared future vision. Transparency has always been an important principle at Philip […]
Jack Dorsey’s Layoff announcement teaches us the importance of honesty.
The C-suite will often keep information secret when a company is in trouble. They only share updates with those who need to know. When this happens, people will make up stories to fill in the information vacuum. This is never a good thing. Although I am never happy to see layoffs take place, Jack Dorsey’s […]
What is the future of DEI?
Diversity, equity, and inclusion programs are evolving rapidly as companies pull programmes and change language in response to Donald Trump’s MAGA agenda. Daniel Snell gives some advice on how DEI will evolve in the future and why it is still a key driver for business success, despite the backlash. Recent headlines about the DEI rollback […]
Success stories, lessons to be learned and pitfalls you should avoid
Many prominent leaders in the past thought that with the rise of automation and innovation people would be able to work less and have more fun. We are still burned out, depressed and overworked despite working more than 40 hours a week. In this context, many organisations have implemented four-day weeks and are seeing positive […]