AI is being adopted by HR departments. 74 percent are using AI tools or plan to do so. 60 percent of the HR professionals view AI and automation as their highest strategic priority in the next two-year period.
These findings come from Avature’s new study, State of the HR Landscape by 2025. This survey surveyed HR practitioners and leaders on the key trends in the industry.
AI is playing an important role in the talent acquisition process. 61 percent use AI or plan to use it to identify candidates. The use of chatbots powered by AI is being reported by 48 percent, and 56 percent cite generative AI. While 42 percent of those using AI tools claim to have increased productivity, only 27 percent report measurable results.
Dimitri Boylan said that AI has the potential to transform our work. However, its implementation needs to be accompanied by an effective strategy. Our study shows the importance of implementing this technology to HR in order to optimize talent allocation, improve employee experience and enhance retention strategies.
Talent Acquisition and Workforce Planing
According to the study, 45 percent of HR professionals said that hiring top talent is a high priority. More than half of HR professionals believe that their current efforts can be improved. Respondents ranked skill gaps and strategic workforce plans as their third-highest priority. Most organisations are moving towards skills-based strategies. 40 percent have already implemented such strategies, and 36 percent plan to.
In talent acquisition, 80 percent of the respondents indicated that they had made progress. The next most significant improvement was in learning and development, where 69 percent of respondents reported improvements.
Despite increased investments in HR technology only 6 percent of respondents think their current IT infrastructure supports the organisation’s agility. Another 22 percent said that their current systems make it difficult to be agile.
Data Analytics and the HR Role in Workforce Plannng
Data analytics are becoming an important part of HR decision making, according to the study. Sixty one percent of HR professionals cited increased data usage as a significant change in the industry. 63 percent also believe that data-driven decisions will be the key to success for the future. A poll conducted by the CIPD found that almost two-thirds (63%) of respondents would trust artificial intelligence to inform, but not to make, important decisions.
Another area in which HR plays a greater role is workforce planning. Seventy one percent of respondents stated that HR was either actively involved in or fully responsible for workforce planning within their organisation.
Boylan stated, “Many HR Departments still rely upon technology solutions that do not meet the needs and expectations of various stakeholders. In addition, the limited autonomy of IT in making decisions about technology has resulted in HR tools that are not aligned with their needs. “Teams that actively manage and select their technology solutions will have a competitive advantage.
