HR departments will face a high-stakes future in 2025. The HR department is expected to develop learning and development strategies which not only keep up with the latest technologies but also empower their employees by enhancing their skills through personalised training.
AI, if it is adopted and embraced in the correct way, has the potential of revolutionising HR operations by eliminating repetitive, time-consuming tasks, and allowing professionals to concentrate on areas that add value to their roles. What can we expect to see in the HR sector over the coming 12 months?
AI can ease the pressure on HR departments to reskill and upgrade their skills
In the coming year, HR strategies will focus on upskilling and recertification. AI-enabled courses will be created to augment and maximize L&D resources, and deliver personalised training at scale.
The pace of technology, and in particular AI, is faster than many L&D departments can keep up with. More than half of employees expect AI to have a significant impact on their roles within the next two years. In the next few years, businesses will face a major challenge in preparing their workforce to adapt to these changes.
The old method of delivering in mass will be less viable. A hybrid approach will be the new norm, which combines some linear coursework that is still valid with rich interactive assets and experiences.
Even for large enterprises with thousands of employees, personalised training is becoming economically and logistically feasible. Modern interactive learning platforms are driving the paradigm shift with AI.
Personalised L&D will boost productivity in 2025
Employee productivity will increase in 2025, thanks to AI-assisted training that creates dynamic learning experiences.
Staff will produce more accurately and faster with better-honed skills. The workers will feel empowered as they have greater access to opportunities for development that are aligned with their career goals. The combination of empowerment and development will help to increase productivity by creating a workforce that is capable and willing.
Checkbox compliance is in the hot seat
In 2025, corporate training and education will undergo a major shift. This includes policies, procedures, and compliance. Interactive and engaging training will replace the tick-box mentality in an effort to increase worker compliance, and reduce risk.
This tragic incident involving an employee of Costa Coffee who, despite having received allergy training, failed to follow the prescribed procedures resulting in the death of the young girl illustrates the cost of inadequate employee training. The problem is widespread.
It is clear that employees need to be better educated about policies and procedures. 73% of HR and business leaders believe that the main reason employees violate a policy is because they didn’t read or understand it. While 98% of business and HR leaders believe that more engaging training around policies will help drive greater compliance with the policy, two-thirds admit to educating their employees as an afterthought.
In the past, businesses were constrained by lack of resources. By 2025, this will be reversed. AI will drive the revolution in compliance training. Instead of passive one-time sessions, businesses will adopt a continuous learning model with bite-sized instruction delivered in the correct context and at the right time.
Looking into 2025
AI will be a key component in learning and development, so it is essential that businesses prepare their employees for the AI revolution. AI-powered solutions empower employees and HR departments to thrive in the new era by transforming compliance into engaging and impactful sessions and delivering personalised L&D that drives productivity.
Businesses that encourage continuous learning and growth will not only remain competitive, but will also create a workforce more confident to face the challenges of tomorrow. Businesses can foster a culture that encourages continuous learning by focusing on training, communication, and development. The entire organization benefits when staff are empowered to adapt to changing skills and challenges.
The original version of this article, AI and HR: How it will change HR in 2025, appeared first on Human Resources News.
