Friday 27 March 2025 at 2:00pm GMT
Employee relations must change as well. The core of employee relations is discipline and grievance, but the many interactions between employees and employers can help to prevent disputes from arising. This helps us retain and engage our talent.
In association with Civica and Personnel Today, this free webinar explores the ways in which HR and ER can transform themselves to meet the demands of the future workforce. We reimagined employee lifecycles in our previous session. Moving away from linear thinking, we created an infinite loop.
We have seen the evolution of HR, from personnel management to people-first approaches. Now we are seeing a similar evolution in employee relations. Staff is treated as individuals with specific needs and challenges.
Hayley Robinson Hayley is the head of UK People Operations for Civica. Howard Watson is Civica’s division director for workforce and people management.
We will also talk about the external forces that are shaping the future of the workplace, including the ageing of the workforce and the increasing costs of recruitment and retention. Organisations need to boost their employer brand and foster an environment of flexibility and trust in order to remain competitive.
Register Now To Understand How:
- Prioritise prevention and reaction
- Trust, respect and proactive support can help to overcome difficulties
- Top talent can be retained and attracted by flexible work policies and wellbeing policies
- Case management software can be used to manage employee relations
- Personalisation of employee experience is key to achieving this.
This 60-minute practical webinar features a panel discussion as well as a live question and answer session.
Reserve your seat on the webinar now
Our panel
Mervyn Dinnen 
is a commentator, analyst and author on trends in HR, WorkTech and Talent. He is based in London and hosts the HR Means Business Podcast and the HR Means Business Weekly Newsletter, where he discusses the latest trends in HR. He has been an International Keynote Speaker and has also been recognized as one of the Top 100 Global Influencers in HR Technology over the past five years. He is co-author of Digital Talent and Exceptional Talent.
Hayley Robinson 
is the head of UK People Operations at Civica. She brings to her new role five years of dynamic experience in HR. Hayley was recently promoted to employee relations specialist. She has shown her ability in navigating workplace dynamics. Hayley is passionate about changing HR practices to better meet the needs of today’s workers.
Howard Watson, divisional director of people and workforce management for Civica. He has worked in software for more than 15 years and witnessed the transition from desktop and paper-based software to fully digitised, integrated and mobile app solutions. Civica is leading the way with these innovations. Howard looks to the future to see how AI will influence the next generation solutions and what’s to come. He has worked with teams to deliver more than 500 success stories for clients, reaching 6,000,000 people who use Civica software.
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